Responsible Gaming
Introduction
At Summer Osborne, we believe that online pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you're going to play, do so for fun with money you can afford to lose. Set limits, play for the right reasons, and remember that the house always has an edge.
Age Verification
You must be 18 years of age or older to gamble in Australia. It is illegal for anyone under the legal age to participate in gambling activities. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
If you are under 18, please do not use our services or access gambling websites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, please seek help immediately:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family or friends
- Gambling to escape stress, anxiety, depression, or other problems
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Experiencing mood changes when unable to gamble
- Failed attempts to reduce or control gambling
- Lying to others about the extent of your gambling
- Gambling with money needed for essentials like rent or bills
Self-Help Tools & Limits
Most licensed online gaming providers offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much money you can deposit
- Loss Limits: Set a maximum amount you're willing to lose over a specific period
- Reality Checks: Receive notifications during play sessions reminding you how long you've been gambling
- Time Limits: Set automatic session time limits
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Request permanent closure of your gaming account
Take advantage of these tools. Using them shows you're taking responsible gambling seriously.
Support & Help Services
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online - Free counselling and support for problem gambling
Website: www.gamblinghelponline.org.au
Available 24/7 for online chat and resources - Lifeline Australia - 13 11 14 (24/7 crisis support)
- Beyond Blue - 1300 224 636 (mental health support)
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom) - National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you think you may have a gambling problem, please reach out for help now. Problem gambling is a recognised disorder, and recovery is possible with proper support.
Don't wait until the problem becomes severe. Contact Gambling Help Online at www.gamblinghelponline.org.au or call Lifeline on 13 11 14 today.
Remember: Gambling should be fun, not harmful. Play responsibly.